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Cause of Website Downtime and Why it is Important

If you run a business or any kind of personal website, downtime will be a major issue. Most of them only need to make the site live suddenly without finding the cause of the downtime issue. It will lead to several other issues and so we should bother about it.

What is a Website Downtime?

A website downtime means two types ;

  1. A website which is completely inaccessible.
  2. A website not functioning well to complete its end user task.

Why should we consider it as serious?

  1. If your website is down frequently when a customer reaches your site will became dissatisfied with your business.
  2. It will reduce your business or website reputation.
  3. Make a drop in search engine ranking level.
  4. Business loss.

Causes of Website Downtime

Hardware Issues

We are thinking that our bases are covered with levels of redundancy, multiple power supplies, network controllers. Even if it is well protected by power resources there are a lot of chances for websites to down.

Lesser Site Hosting

One of the major reasons for the website outages is the poor website hosting that you have chosen. You should choose a better hosting that provides 24/7 monitoring of your websites. So that we can carry on our business without the worries about website downtime.

DNS Flaws

This is another reason for website downtime. The misconfiguration in the DNS settings or DNS propagation delay is also produced website downtime. So we should first check the site that what is showing when we browse them and further we should find the cause. So that we can avoid the issue next time.

DDoS Cybersecurity Attacks

A DDoS (Distributed Denial Of Service) attack occurs when a person or group of people flood a server with requests in order to overwhelm them with a large amount of traffic that the server or network can accommodate and hence the server crashes. There is a chance of your site getting down when another site got attacked in case you are under shared hosting even if your site is not a targeted one. So if your website is not a dedicated one, you need to face downtime when another site on your shared hosting platform is attacked by hackers.

Malicious Attacks

If your site is under a security weakness or any other penetrable breaches then hackers will try to exploit them and bring your site down. Unlike DDOS attacks, hackers use bots to find the sites with vulnerabilities and make them down, which helps their work easier than ever. The hackers will also try to inject malicious codes into several files on the website and make the site malfunctioning. It will lead to losing your business or website reputation.

CMS Flaws

No matter what type of Content Management System (CMS) that you are using, the installation of incompatible plugins on CMS will break the site and it will lead to site down. The database error or other internal errors will also lead to loading your site partially or blank page or load, not at all.

Lack of Proper Site Maintenance

You should check your site frequently and properly. Also, keep the site up to date so that we can avoid these kinds of attacks and downtime causes. Finding a proper reason behind an issue will help to keep the site secure and up to date.

How To Prevent Site Downtime

Various steps to prevent website downtime.


A CDN (Content Delivery Network) acts as a layer between users and the website origin and which improves the website speed and makes it easier to access. CDN works via a network of various caching servers in several regions of the globe that will store cached content of your website and that will deliver without delay to your users that accessing your site.

It helps to load some amount of time the website from its cache even your site is down. Also, it has several security features, and also CDN has the capability to prevent malicious users that attacking the site, filtering the traffic by analyzing the IP addresses.

Website Monitoring service

By choosing a website monitoring service you can get alerts when a site becomes down. Nowadays there are many monitoring software available for website monitoring. From this you can find the website uptime and issues, so that you can update your users through social media or any that kind of platform in case your site needs more time to return back to online.

Choose Better Hosting

You should choose your hosting based on your site traffic and requirements. If you choose a poor quality provider based on the cheapest price it will lead to the above problems. Only trust a hosting service with a high uptime guarantee and service level agreement and choose the provider that aligns not only with your budget but also with your needs.

Regular Backups

Most of the hosting provider provides different types of backup tools and remote storage like AWS S3, FTP, Digital Ocean space, Separate backup servers, etc. So you should set a regular backup like daily or weekly backups for your site data.

if you are facing any downtime issues with your websites, our server management services with 24×7 monitoring will be the best suitable choice for higher uptimes. Finding the exact reason for an issue or keeping a site with these precautions will improve your business growth. Contact us now.

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