Dedicated Hosting Support

Outsourced hosting support services for web hosting companies. Get 24×7 dedicated hosting support at affordable prices

Web Hosting Dedicated Support

Our Web Hosting Dedicated experts team will be available 24/7 complicatedly only for you. A team of certified engineers will completely manage your hosting infrastructure and can handle from Level 1 to any complex level 3 issues including escalations.

The support will be a white label and dealing with your customers on your behalf. The dedicated team will have a Quality Manager who will be monitoring the communications between the team and your customers to ensure your customers get quality support on behalf of your company. Our 24/7 monitoring system monitors all your services to ensure 99.99% uptime of your servers and will be escalated to the data center or owner in case of hardware or network failures.

Level 1 Tech

$ 599 Monthly
  • Helpdesk support
  • 8*5 Support Coverage
  • Unlimited Tickets
  • Unlimited Servers
  • Average Response Time - 15 min
  • Average Resolution Time - 6 hrs
  • White Label Support
  • Certified Engineers
  • Server Administration
  • Server Monitoring
  • Server Setup/Updates
  • Quality Manager/QA Included
  • Phone Support
  • Skype Support
  • Live Chat Support
  • Sales/Billing Support
  • Server Hardening
  • Server Optimization
  • Migration Support
  • Shell/Bash Scripting
  • Security Audit
  • DevOps

Level 2 Tech

$ 799 Monthly
  • Helpdesk support
  • 8*5 Support Coverage
  • Unlimited Tickets
  • Unlimited Servers
  • Average Response Time - 15 mins
  • Average Resolution Time 6 - hrs
  • White Label Support
  • Certified Engineers
  • Server Administration
  • Server Monitoring
  • Server Setup/Updates
  • Quality Manager/QA Included
  • Phone Support
  • Skype Support
  • Live Chat Support
  • Sales/Billing Support
  • Server Hardening
  • Server Optimization
  • Migration Support
  • Shell/Bash Scripting
  • Security Audit
  • DevOps

Level 3 Tech

$ 1099 Monthly
  • Helpdesk support
  • 8*5 Support Coverage
  • Unlimited Tickets
  • Unlimited Servers
  • Average Response Time - 15 mins
  • Average Resolution Time - 6 hrs
  • White Label Support
  • Certified Engineers
  • Server Administration
  • Server Monitoring
  • Server Setup/Updates
  • Quality Manager/QA Included
  • Phone Support
  • Skype Support
  • Live Chat Support
  • Sales/Billing Support
  • Server Hardening
  • Server Optimization
  • Migration Support
  • Shell/Bash Scripting
  • Security Audit
  • DevOps

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