Outsourced shared helpdesk support services for web hosting companies based on ticket packages.
The support will be a white label and dealing with your customers on your behalf. Our 24/7 monitoring system monitors all your services to ensure 99.99% uptime of your servers and will be escalated to the owner/admin in case of hardware or network failures.
This is an affordable plan for startup hosting companies and small businesses which have less number of tickets. We will handle your Help desk support and you need to pay only for the tickets opened. The support will be a white label and dealing with your customers on your behalf and it will cover from Level1 to Level2 support issues.
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Why wait any more? A server specialist will get back within no time.