Web Hosting Semi Dedicated Support
Semi-Dedicated plans are available for those who cannot afford a dedicated team but needs to handle your hosting platform with low prices. The semi dedicated team will be shared with two or three customers and gain the best quality at a low cost. The same team will be available every day with live chat and email support.
The support will be a white label and dealing with your customers on your behalf. The semi dedicated team will have a Quality Manager who will be monitoring the communications between the team and your customers to ensure your customers get quality support on behalf of your company. Our 24/7 monitoring system monitors all your services to ensure 99.99% uptime of your servers and will be escalated to the data center or owner in case of hardware or network failures.
Choose the best plan
Choose the best White Labeled Hosting Support Packages according to your requirements
|Plan Details||L1 Tech||L2 Tech||L3 Tech|
|8*5 Support Coverage||✔||✔||✔|
|Average Response Time||20 min||20 min||20 min|
|Average Resolution Time||6 Hrs||6 Hrs||6 Hrs|
|White Label Support||✔||✔||✔|
|Quality Manager/QA Included||✔||✔||✔|
|Live Chat Support||✔||✔||✔|
Configure your team now
Choose the required number of semi dedicated teams and start right now