Skynats Hetzner Server Management Services provides exquisite support for your bare metal and cloud instance, whether it is running Linux or the Windows operating system.
Our agents know how to use the Hetzner robot and are fully prepared to provide reliable server support services.
The 24/7 tracking that comes with Hetzner server management services makes sure that your server is online 99.99% of the time.
Skynats has helped more than 50 Hetzner servers in a wide range of businesses over the past ten years.
Optimal Hetzner server management services for small businesses or startups that require only reactive support.
$30/month
Hetzner server management services plan for enterprise servers that requires proactive support and 24x7 proactive monitoring.
$75/month
Because we take precautions, we can promise that your server is working smoothly. It will be our job to look over the tracking and the weekly reports in case there are any server problems. The process is well-tailored because it makes sure that the Hetzner server works well.
We have a team of support engineers who have been managing Hetzner server for over a decade. We assure a high level of resolution in the management and administration of your servers.
Our engineer will help with the installation and reinstalltion of operating system in the server. The process involves installing the required OS and configuring it according the use case of the server.
Content Deploy Network technology is used on the great majority of webpages. Certain procedures and integrations might be coordinated with Hetzner in order to maximize CDN services. We can streamline the process with a ticket because of our team’s vast experience configuring CDNs like Cloudflare, Encapsula, Akamia, BunnyCDN, Cloudfront, etc.
Having a plan in place for the worst-case scenario is essential. We offer disaster recovery assistance to our clients in the event of such a circumstance. Even though we don’t think such an incident will happen, we nonetheless implement our strategy and start our plans from the beginning of management.
Hetzner include a rescue mode to address issues like abuse or hardware breakdown. Our team is skilled in managing servers in rescue mode and promptly restoring Hetzner to full effectiveness.
Our engineers have extensive experience with Hetzner robot consoles. We understand how to manage the portal and how each server activity should be managed.
The strategy includes weekly audit reports. We consistently review the server and its logs to assess the server’s condition. We provide regular reports on the actions taken and the state of the server, consistently aligned with the planned tiers.
Our staff is quite flexible enough to fit the rules and processes needed by Hetzner. Our plan tiers include a scenario whereby we need escalation and data center help, so it is included in the tiers.
To guarantee that the server and all of its services are always available at the highest possible level, we will be regularly checking them for any issues that may arise.
One of the most important aspects of any administration procedure is making sure that a server is secure. When it comes to the server’s security, we have our built-in standard that is in agreement with PCI regulations. Once a customer is brought on board with our company, these procedures will be carried out.
Our team of Hetzner server management services experts has a wealth of experience with tools like IPMI and KVM, which allows us to troubleshoot and recover servers with greater accuracy.
In line with our established backup standards, all data stored on the server will be backed up. We may seek feedback from the client regarding the methods, locations, and timing of the backup procedure, and we will implement it according to the chosen tier.
Most of the issue that come in with Hetzner is with server boot. This issue is covered in our managment tiers.
To ensure that your server is secured against unanticipated occurrences at all times, we provide emergency rescue support around the clock, seven days a week, based on the plan levels that we offer.
Our team will take care of the SSL installtion on the server if the once provided in the community SSL (Free SSL). For enhanced protection and trust, consider purchasing an SSL from a reputable signing authority. Our team is will assist you with the setup and installation.
We undertake manual malware scanning of the server in accordance with the plan tier, and we provide our customers with a complete report detailing any malware events that are discovered on the server.
Attaining exceptional outcomes requires optimizing server performance through customized hosted script optimization. Our knowledgeable staff has a wealth of verified experience in providing this optimization. To ensure continual peak performance, we give this process top priority during onboarding and adjust as necessary whenever the server’s tasks change.
Keep in mind that help is only a ticket away if you need to restore a backup.
The most popular firewalls are CSF and Fail2ban in Linux and Windows Defender in Windows, which provide a wealth of functionality for port and script monitoring. If your server does not already have CSF/Fail2ban/Windows Defender installed, it will be, and it will be re-configured in accordance with the guidelines set forth by CSF/Fail2ban/Windows Defender for maximum security.
If you require assistance with any application-related tasks or routines, our professionals would be pleased to install or setup any program on your Hetzner server. The management tier encompasses the entire process.
Setting up a Hetzner dedicated server is an expert approach, as there are a lot of components that need to be configured. Hetzner provides a scripted installation of the operating system, but anything further has to be configured. Skynats covers setups in our management plan according to tiers.
Hetzner is a German-based cloud and server leasing company that can be used for various online purposed.
Yes, Hetzner is cheaper than AWS, considering the Datacenter operation and less complexity.
Hetzner has a network layer firewall that would take care of most of the network layer attacks to the server, but additional firewalls in the web or server have to be configured for better security. Skynats’ Hetzner server management services plan covers this security installation and configuration
Nope, usually server migrations are not handled by Hetzner. Our plan takes care of migration assistance.
Nope, Hetzner doesn’t provide an optimization server. Skynats’ plan covers this in detail.
In less than 14 hours, upon purchasing the plan, our team will initiate a ticket to request the login credentials. All sensitive logins must be submitted exclusively in the Sensitive Data section of the ticket, ensuring privacy as this information will only be accessible to our team and not visible in the email. The onboarding process will begin immediately after receiving the required details. Plesk support will be available throughout the process, and all updates will be provided via tickets at each stage.
Yes, data security is our primary focus. An additional layer of security is implemented on the tickets to ensure that your logins and sensitive data are encrypted and accessible only to our support team. Additionally, the logins will be integrated into our secure portal, where all data is encrypted and can only be accessed from our network.
Yes, Hetzner does assist with custom server configuration, but it is limited to the options provided by the support.
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