Complete Cloud
Support Service
Get monthly Cloud Support Services with 24×7 monitoring from our certified team.
10 Years of Excellence
Skynats has provided cloud support and management for hundreds of cloud infrastructures belonging to various industries.
Cloud Infrastructure Management
Skynats ensures your cloud instances and infrastructures remain in optimal condition through comprehensive management and 24/7 monitoring. We focus on maximizing performance while maintaining strict security standards in the cloud.
Schedule Your AuditCustom Strategy
Cloud plans customized to your provider, traffic load, and specific app stack.
Weekly Care
Routine checks of logs, cloud metrics, disk space, and backup integrity.
Hardening
Industry-standard security measures and regular deep-dive malware scans.
Proactive Eye
24/7 monitoring to catch potential failures before they impact your business.
Simple, Transparent Pricing
Choose between monthly management or on-demand hourly support.
Best for one-time optimization, hardening, and troubleshooting.
- Unlimited Servers Supported
- 30 Mins Response Time
- Cloud Troubleshooting & Updates
- One-Time Performance Optimization
- Cloud Hardening & Malware Removal
- SSL & Plugin Installation
24x7 management and monitoring to ensure 100% uptime.
- Unlimited Tickets
- 5 Mins Response to Alerts
- 24x7 Monitoring & Rescue
- Weekly Audits & Reports
- Security Hardening & Malware Removal
- Performance Optimization
- Free ImunifyAV+ License
Cloud Platforms We Support
Deep expertise and certified setup across the world's leading public and private cloud providers.
What you get with our cloud support
We manage your cloud infrastructure proactively, ensuring everything runs smoothly.
Certified Engineers
Our team consists of engineers certified by Red Hat, AWS, and cPanel University. We guarantee expertise in administration and support.
Rapid Response
30-minute response time for tickets with a 2-4 hour resolution average. Emergency downtime alerts addressed in 5 minutes.
Cloud Infrastructure Deployment
We handle initial infrastructure design, cloud deployment, and architectural review, and align settings with our rigorous security and optimization standards.
Cloudflare Integration
We streamline Cloudflare setup, including Railgun and Workers, to maximize performance and security for your websites.
Disaster Recovery
We provide a comprehensive disaster recovery plan. In worst-case scenarios, we execute a pre-planned strategy to restore services swiftly.
Rescue Mode Support
Expert recovery via Rescue Mode for hardware failures or abuse issues, ensuring your instance is brought back to full functionality.
Weekly Audit Reports
We consistently review logs and instance conditions, providing regular reports on actions taken and the overall state of your infrastructure.
Datacenter Liaison
We handle all technical communications and escalations with your datacenter, understanding their specific protocols and procedures.
24/7 Monitoring
Continuous monitoring of services and ports to ensure optimal uptime. We detect and resolve issues often before you notice them.
DNS Management
Efficient handling of all DNS aspects, including complex external resource configurations and zone record management.
Security & PCI Compliance
We implement built-in standards aligned with PCI requirements. Security hardening is performed immediately upon onboarding.
IPMI & KVM Support
Extensive experience with out-of-band management tools like IPMI and KVM for low-level troubleshooting and recovery.
Backup Management
Data backed up according to strict standards. We can configure local or external backups based on your preferences.
Software & Plugins
Installation and configuration of any OS-supported software, control panel plugins, or extensions upon request.
SSL Installation
Assistance with Let's Encrypt or paid SSL certificates, ensuring secure connections and proper validation for all your sites.
Malware Scanning
Manual and automated malware scanning performed according to plan, with comprehensive reports on any incidents found.
Cloud Resource Optimization
Tuning your cloud limits, networks, and compute configs to achieve maximum performance and speed.
Backup Restoration
Swift restoration of local or remote backups. Whether it's a single file or a full disaster recovery, we've got you covered.
Trusted by Cloud Experts
See why businesses across industries trust their mission-critical infrastructure to Skynats.
"We were terrified of migrating our 50-cloud architecture from CentOS 7 to AlmaLinux. Skynats handled the entire process with zero downtime. Their scripting and planning were flawless."
David Thompson
CTO, TechFlow Analytics"Our previous provider couldn't stop the DDoS attacks. Skynats stepped in, hardened our kernel parameters, and configured a custom firewall. We haven't had an outage since."
Sarah Jenkins
Lead SysAdmin, SecureNet"I didn't realize how poorly optimized our Nginx config was until Skynats touched it. Our page load times improved by 40% explicitly due to their tuning. Real cloud gurus."
Michael Ross
Founder, EcomScale
Frequently Asked Questions
Common questions about our cloud management services.
All cloud management services are suitable for any server that has any panels installed, it includes virtual private server(VPS), Virtual Machine(VM), AWS EC2, DigitalOcean droplets, Virtual Dedicated Server(VDS), Dedicated cloud instances, etc.
Our cloud instance management cost starts at $40/month, and complete cloud infrastructure management is $150/month with proactive management, scaling setup, and DevOps support.
Having a team that has been experienced with cloud instances for over a decade is always a better option. With outsourced support, you are relieved of keeping a team on your side and can help to focus more on the business side, increasing efficiency in productivity and uptimes.
Yes, we support cloud instances without any control panels. We support any OS platforms in Linux/Windows.
Yes, we provide assistance for minor application-related problems such as session path issues, caching issues, permission errors, critical failures, etc. For significant coding issues, we will provide the logs to developers to help with the finding and fixing of the issues.
Less than 10 hours. Upon purchasing the plan, our team will initiate a ticket to request the login credentials. All sensitive logins must be submitted exclusively in the Sensitive Data section of the ticket. The onboarding process will commence immediately upon receipt of the necessary details.
Yes, data security is our primary focus. An additional layer of security is implemented on the tickets to ensure that your logins and sensitive data are encrypted and accessible only to our support team.
Yes, our certified cloud experts specialize in DevOps practices, containerization, and AWS/GCP auto-scaling environments.