Get monthly Linux Server Management & Monitoring Services to manage your infrastructure with a guaranteed SLA.
All our agents are certified in cPanel/RedHat and are equipped to deliver dependable Server Support Services.
Linux server management services come with 24/7/365 monitoring, ensuring 99.99% uptime for your server.
Over the past decade, Skynats has provided support for over 500 Linux/Windows servers belonging to various industries.
$79/month
24×7 server management and monitoring services to ensure 100% uptime, regular audits, and security for your server.
$25/hour
Best for one-time server support services, including server optimization, hardening, and troubleshooting.
Server health is crucial for maintaining website performance, reliability, and credibility in today’s internet landscape. Skynats ensures your server remains in optimal condition with our comprehensive Linux Server Management Services. We begin by analyzing the traffic patterns and the specific nature of the website hosted, allowing us to create a customized management plan. From there, we focus on optimizing server performance and implementing security measures in line with industry standards. This ensures that server resources are fully utilized and access remains secure.
Our managed plans include a weekly maintenance routine as part of our Linux Server Support Services. This process involves thorough checks of server logs for any abnormalities or errors, as well as monitoring hardware issues, disk space, uptime, malware scans, reputation, disk health, and backup integrity. These comprehensive assessments ensure that your server remains in optimal condition and facilitate the early detection of potential failures or issues before they impact performance.
At Skynats, we recognize that uptime, performance, and security are crucial aspects of Linux Server Management Services. That’s why our team is dedicated to addressing complex issues and ensuring 24/7 uptime for your servers, which will enhance both your business operations and reputation. Trust our Linux Server Management Services to provide peace of mind as we expertly handle all aspects of your server management.
We manage your server proactively, ensuring everything runs smoothly before any issues occur. We will take the initiative by considering the monitoring and weekly reports to address any potential issues that may arise with the server.
Our team of support staff features engineers who are certified from Red Hat, AWS, cPanel university etc. We guarantee our high level of expertise in server management services and its administration.
The procedure for setting up and adjusting the Control Panel during reinstallation, upgrades, or migrations. Our team will handle the initial steps and configure the server in line with the security and optimization standards we have established for ourselves.
All tickets will be responded to in 30 minutes and our average resolution time is 2 to 4 hours based on the complexity. Any emergency downtime alerts will be addressed in 5 minutes.
Cloudflare is a CDN tool that is used by a majority of websites. There are processes and integrations that can align with the server to maximize the services provided by Cloudflare. Our team, with prior experience in setting these up, would streamline the process with a ticket such as Railgun, Workers, etc.
Having a strategy in place for potential worst-case scenarios is crucial. We offer our customers a disaster recovery plan in case we encounter any of these situations. The strategy is executed, and the action plan is set in motion as we anticipate the emergence of such an event.
Most data centers offer a rescue mode to address issues related to abuse or hardware failures. Our team excels in managing servers via rescue mode and swiftly restoring them to full functionality.
The strategy includes weekly audit reports. We consistently review the server and its logs to assess the server’s condition. We provide regular reports on the actions taken and the state of the server, consistently aligned with the planned tiers.
Our team is highly adaptable to the procedures and protocols required by nearly all major data centers in the industry. In cases where we require escalation and support from the Datacenter, it is included in our plan.
We will be continuously monitoring the server and its services for any problems in order to ensure optimal uptime at all times.
DNS plays a crucial role in website hosting, and the DNS manager efficiently handles all the necessary aspects. However, there are instances where external resources require specific DNS configurations to be implemented. The process is just a ticket away in our strategy.
Securing a server is the most crucial aspect of any administration process. We have our built-in standard in accordance with PCI standards to secure the server. These processes would take place once a client is onboarded with us.
Our server management team possesses extensive experience with tools such as IPMI and KVM, enabling us to troubleshoot and recover servers much more efficiently.
All data on the server has been backed up in accordance with the backup standards we have established. By default, the backups will be stored in the local server itself and it will be monitored. We could gather input from the customer regarding the how, where, and when of the process and implement accordingly, even if it is local or external storage spaces.
Based on our support plan, we offer 24/7 emergency rescue services to ensure your server is protected against unforeseen events at all times.
Our team can handle any plugin installation with the OS or Control Panel supported. Simply submit a ticket with us, and the process will be executed swiftly.
Let’s Encrypt offers free SSL for all hosted sites. However, if you require an additional layer of security and validation, an SSL must be acquired from signing authorities. Our team will be available to assist with the installation and configuration of the SSL.
We perform manual malware scanning of the server according to the plan and deliver a comprehensive report to our customers regarding any malware incidents found on the server.
Optimizing the server in accordance with the script it hosts is a vital part of getting the best performance from the server. Our experienced team has well-documented knowledge on how this is achieved. Optimization is typically performed during onboarding and when there are changes in tasks on the server.
Local or Remote backup restoration is handled by our team. If you need to restore a backup from another source, remember that assistance is just a ticket away.
CSF/Firewalld/Fail2ban are the most widely utilized firewalls, offering numerous features for monitoring scripts and ports. Your server will be equipped with a firewall if it isn’t already, and it will be reconfigured according to the standards established for optimal security.
Server Management Platforms
All server management services are suitable for any server that has any panels installed, it includes virtual private server(VPS), Virtual Machine(VM), AWS EC2, DigitalOcean droplets, Virtual Dedicated Server(VDS), Dedicated servers, etc.
Our server management cost is $79 USD/month with unlimited tickets and proactive server management and monitoring. The plan included a free scanner malware license and weekly audit reports.
Having a team that has been experienced with servers for over a decade is always a better option. With outsourced support, you are relieved of keeping a team on your side and can help to focus more on the business side, increasing efficiency in productivity and uptimes.
Yes, we support servers without any control panels. We support any OS platforms in Linux/Windows.
Yes, we provide assistance for minor application-related problems such as session path issues, caching issues, permission errors, critical failures, etc. For significant coding issues, we will provide the logs to developers to help with the finding and fixing of the issues.
Less than 10 hours. Upon purchasing the plan, our team will initiate a ticket to request the login credentials. All sensitive logins must be submitted exclusively in the Sensitive Data section of the ticket, as this information will only be accessible to our team and not visible in the email. The onboarding process will commence immediately upon receipt of the necessary details. All updates will be provided through tickets at each stage.
Yes, data security is our primary focus. An additional layer of security is implemented on the tickets to ensure that your logins and sensitive data are encrypted and accessible only to our support team. Additionally, the logins will be integrated into our secure portal, where all data is encrypted and can only be accessed from our network.
Yes, we do support Windows server management.
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